Conflict Matters

When does bias beat reason?

When are good intentions an excuse?

How are men and mascara alike?

Those Infuriating Answers - Part 2

Those Infuriating Answers

Peace Foundation The Five Magic Questions

'Our lives are strewn with ordinary jewels' - Rick Hanson

Exposing kids to conflict

I’m a failure! – Separating the actor from the action

Feelings versus opinions

Justice is equal well being for all

Restorative Principles

Getting along at work - part 2

Getting along at work

Failing to prepare is preparing to fail

Our Internal Operating system – there’s an app for that!

Changes you can control

Acknowledgment before questions

Genuine curiosity: the pitfalls of questions

How do you start a difficult conversation?

Difficult conversations: identity

Difficult conversations: Feelings

Difficult conversations: the FACTS

Difficult conversations

Our Vain Brain

Restoring Relations

Communicating compassionately

At the crossroads

Negotiation

How often is the dispute the other person’s fault?

what does it take to resolve a conflict?

Conflict matters and power plays

Christmas Collaboration - when not to

Dealing with someone who wants to compromise

Dealing with someone practicing avoidance

Dealing with someone attempting to direct You

When to use collaboration

When to use compromise

When to use avoidance

When to be accommodating

When to be Directive

Teenagers and parents

Identify the routine

For there to be conflict...